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  • VennerCorp 19:08 on January 16, 2014 Permalink | Reply
    Tags: email, , , ,   

    Outlook 2013 – Can’t Delete or move emails

    It you are running Outlook 2013 or earlier and are having problems where you delete an email but it stays in your inbox and then if you try again  it gives and error message similar to “The operation cannot be performed because the object has been deleted”.

    You might also find sent emails are not moving to the sent folder after they have been sent.

    Then your outlook PST datafile has become corrupted, luckily this is fairly easy to solve, just follow the instructions below;

    Outlook 2013 - Can't Delete or move emails

    Outlook 2013 – Can’t Delete or move emails

     

    • You will need to run scanpst.exe to fix the data file(.ost):
    • To Automaticly run the scanpst click one of the below links . Then click Open or Run in the File Download dialog box, and follow the steps in the Fix it wizard. (this will download direct from microsoft)
    • To Manually Run the scanpst locate the correct folder below using Explorer and run Scanpst.exe.
      • It is worth noting that the folders may be hidden. (check your documentation how to unhide your system files and folders)
    • \Program Files\Microsoft Office 15\root\office15Outlook 2013 – 32-bit version
      \Program Files(x86)\Microsoft Office 15\root\office15Outlook 2013 – 64-bit version
      \Program Files\Microsoft Office\Office14Outlook 2010 – 32-bit version
      \Program Files\Microsoft Office(x86)\Office14Outlook 2010 – 64-bit version
      \Program Files\Microsoft Office\Office12Outlook 2007 -32-bit version
      \Program Files(x86)\Microsoft Office\Office12Outlook 2007 – 64-bit version
      \Program Files\Common Files\System\Mapi\1033\also try here these locations
      \Program Files\Common Files\System\MSMAPI\1033

      Note The file or folders may be hidden. For instructions about how to unhide files and folders, see your operating system documentation.

    • Once running ScanPST just follow the instructions, depending on the size of the PSTfile and the speed of your computer the scan and fix might take a few minutes to a couple of hours.

    If you still are having problems then you may need to delete your profile and datafile and start again, but first you I would recommend you copy PST datafile to a safe location.

    For more of our Hints and Tips click here 

    If you would like more information on our Website Design and SEO services or to request a quote please Contact Us and or visit our Website Design and Creation section.
    VennerCorp
     
  • VennerCorp 21:53 on September 16, 2013 Permalink | Reply
    Tags: email, , , Hotmail, ,   

    hotmail + This content cannot be displayed in a frame 

    Hotmail + This content cannot be displayed in a frame

    Are you getting a “This content cannot be displayed in a frame” error message when accessing or trying to send an email in hotmail or outlook.com?

    hotmail + This content cannot be displayed in a frame

    Are you getting a “This content cannot be displayed in a frame” message in hotmail?

    Well luckily it is very easy to fix, all you need to do is clear your web browsers on line cache, close your browser and re login to hotmail / outlook.

    To clear your web browsers cache varies from browser to browser so check you help files for specifics but generally – 

    • Goto Tools
    • Options
    • Privacy \ content or similar.
    • Clear recent history
    • Make sure cache is selected and then press ok or clear.

     

     

    For more of our Hints and Tips click here 

    If you would like more information on our Website Design and SEO services or to request a quote please Contact Us and or visit our Website Design and Creation section.
    VennerCorp
     
    • Alan 19:13 on June 30, 2014 Permalink

      Well I got the same problem and I cannot fix it because when I’m trying to accesss tools it appears another menu completly different so I need to send a frame quickly can some one help me please I need help it’s an urgency

    • VennerCorp 18:54 on July 1, 2014 Permalink

      You just need to clear your Cache – What browser are you using?

  • VennerCorp 12:31 on September 1, 2013 Permalink | Reply
    Tags: , email, , , , ,   

    How Can I Backup My Gmail Account?

    People often in today’s modern world run their entire lives and and businesses via email, so what would happen if you suddenly lost access to your account? what would happen if you no longer had all your receipts or business contacts? It would not be good…. So we are often asked how can I get a backup just in case it gets corrupted or I lose access to my account for some reason. Below are a few of the easiest methods we have found to quickly and securely create a backup of your email.

    How Can I Backup My Gmail Account?

    How Can I Backup My Gmail Account?

    Methods.

    • Gmail Backup – A great free standalone program for windows and mac that will automaticly download and store all your emails in standard EML files meaning you can open them in any email client e.g. outlook or thunderbird. it also stores any attachments.

    Download it from http://www.gmail-backup.com/download – It is also open source so you can do mods or integrate it into your own applications if you so wish.

     If the download link is down on their main site (as it was for me the other day) you can grab it from here

    http://www.softpedia.com/progDownload/GMail-Backup-Download-113022.html

    •  Mailstore – Another great program that free for personal use, it will down load emails from  Gmail, Yahoo! Mail, Any POP3 and IMAP mailboxes, Microsoft Outlook XP, 2003, 2007, 2010, 2013, Microsoft Outlook Express and Windows Mail , Microsoft Exchange Server 2003, 2007, 2010 and 2013 mailboxes, Microsoft Office 365 (Exchange Online)

    Download it from http://www.mailstore.com/en/mailstore-home.aspx

    If you would like help with your computer or laptop then please contact us or visit our IT Support Page.
    VennerCorp
     
  • VennerCorp 18:59 on August 27, 2013 Permalink | Reply
    Tags: email, , , , ,   

    How Can I Send an EXE via Gmail?

    Google’s Gmail email system system prevents all executable file types and some system files from being sent via its servers as a virus protection measure. This is good but also very annoying if like us you often have to send these types of files to customers and other people with in the company. If you try to send an file type that Google does not like Gmail will give you an error message along the lines of “FILE is an executable file. For security reasons, Gmail does not allow you to send this type of file”.

    Luckily there is a couple of fairly easy ways to get round it.

     

    How Can I Send an EXE via Gmail?

    How Can I Send an EXE via Gmail?

    Methods.

    1. Use a free facility such as dropbox to upload your file and then email the direct link to the file so that your friend \ colleague \ customer can easily download it to their device. Another advantage to this is that you are not limited to the size of the file.
    2. Rename the file without an exe extension, Compress it with any compression utility and then attach it. Now it will get attached, and uploaded successfully.The receiver of the email should uncompress the attachment and rename it again with exe extension.

     

    If you would like help with your computer or laptop then please contact us or visit our IT Support Page.
    VennerCorp
     
  • VennerCorp 14:49 on September 23, 2012 Permalink | Reply
    Tags: email, ,   

    How to setup a free AOL email account.

    Hints and Tips

    1)      Open your web browser of choice and type mail.aol.com into your address bar and press enter.

    2)      On the right hand side under the Blue “Sign In” button is a link called “Sign up for a free account” click this.

    3)      AOL will now offer you a screen to allow you to setup your email account. Enter the requested information.

    1. Your First Name.
    2. Middle Initial (optional).
    3. Your Last Name.
    4. Pick a User Name – this will be your actual email account e.g. yourname@aol.com. If your chosen username is not available AOL will offer you some similar alternatives, you are not obligated to choose one of these, you can start again if you wish.
    5. Enter your password of choice, see our recent post on creating a secure password.
    6. Renter your password to confirm.

    4)      Click Next.

    5)      AOL will now ask for some more information

    1. Data of Birth
      1. Month
      2. Day
      3. Year
    2. Your Gender
    3. Your Zip Code (Post code)
    4. Select a security Question. – This is used to help prove your identity in the future or if you forget your password.
    5. Enter a answer to the above question.
    6. Mobile Phone Number (optional). – This is used to help prove your identity in the future or if you forget your password.
    7. Alternate Email (optional). – This is used to help prove your identity in the future or if you forget your password.

    6)      Click Next.

    7)      AOL will now ask you to prove you are not an automated robot by entering the characters you can see in the box provided.

    8)      When you are happy click “Sign Up” – by clicking this button you are agreeing to their terms and conditions.

    9)      AOL will now display a Congratulations screen showing you your username and also your security question and its answer. AOL will also offer you the chance to download its browser tool bar. This is optional, to turn it down unselect the tick box.

    10)  That’s it AOL will now take you to its main webmail interface.

     

    To send your first email click on the email icon at the top left hand side under the AOL Logo.

    1. Type the recipients email in the To: box
    2. Type your messages subject in the Subject: box
    3. Type the main body of email in the large box underneath
    4. When you are happy click the send envelope icon located just above the To: box.

     

    That’s it you have successfully created a AOL free Email account and sent your first email.

     

    AOL and all images are the property and copy write of AOL.

    If you would like us to help you set up an email account for you or if you want a more professional business email account please contact us.

    VennerCorp
     
  • VennerCorp 13:17 on September 9, 2012 Permalink | Reply
    Tags: email,   

    Where Can I Get A Free Email Account?

    Believe it or not there are other Free Email Account providers apart from the big 2 Gmail and Hotmail, below are some of the best free alternatives.

    They are all much of a muchness offering very similar features, so i have only highlighted a feature if it is something special.

    Gmail

    • Built-in chat
    • Priority Inbox
    • Call phones
    • Mobile Services

    Hotmail

    • Mobile Services

    Yahoo

    • Unlimited storage
    • Mobile Services

    AOL

    • Mobile Services

    Mail.com

    • Unlimited storage
    • Mobile service
    • your can choose over 200 domain extensions.

    GMX

    • Mobile Service

    HushMail

    • Mobile Service

    TopMail

    • Mobile Service

    Smileywebmail

    • Mobile Service

    If you would like help setting up an email account or you want a business email account please contact us or visit our Help & Support Page.

    VennerCorp
     
  • VennerCorp 20:39 on September 3, 2012 Permalink | Reply
    Tags: email, ,   

    How to Create a New Microsoft Outlook Email Account

    Setting up a New Outlook Email account is very easy and is similar to creating a hotmail or Gmail account.

    Even if currently have an email account it is worth setting up a secondary account. I.e.  To keep your personal emails separate from your work or for signing up for websites so your main email account does not get spammed.

     

    Open up your browser of choice and then follow the instructions below.

    1.   Go to http://www.outlook.com.

    2.  Click the “Sign Up Now” Button in the bottom right hand corner.

    3.    Fill in the Form that is now displayed with your details.

      • First Name.
      • Last Name.
      • Birthday  (Month, Day, Year).
      • Gender (Male, Female, Not Specified).
      • Your Email Name @outlook.com (this will be your actual email address so try to make it memorable, If you chosen name has been taken try adding your middle name or some numbers to the end)
      • Password (minimum of 8 characters). Visit our article of choosing on creating a secure password.
      • Renter your password (this is to make sure you have not mistyped)
      • Backup Options ( You must select at least 2)
        • Phone Number(Optional).
        • Alternate Email Account (Optional).
        • Security Question (Optional). E.g. Your mother’s maiden name.
      • Your Country (You can make this up if you want).
      • Zip Code / Post Code (if applicable to country selected).
      • Security Text to prove you are not an automated signup robot.
      • Choose whether you would like to receive email with promotional offers from Microsoft. (You can unsubscribe at any time) (Optional).
      • Agree to Microsoft’s terms and conditions. (Not Optional).

    4.    If your browser is old, Microsoft will ask you if you would like to upgrade your browser to the latest version.   This  is not necessary but recommended to get the most from the outlook interface. (Microsoft will check no matter what browser you are using e.g. explorer, firefox, crome, safari etc.)

    5.    If you want to upgrade click on the link indicated on the screen and follow the instructions otherwise click on “continue to Outlook”.

    6.   You will now be taken to the new outlook interface.

     

     

    To send your first email via outlook click the “New” button located in the top banner.

    1. Fill in the recipients email address on the left. E.g. myfriend@theiremail.com
    2. Enter the email Subject at the top right. E.g. My First Email.
    3. Type your actual message in the body section on the bottom right hand side.

     

    That’s it you have successfully created a Outlook Email account and sent your first email.

     

     Outlook and all images are the property and copy write of Microsoft.

    If you would like any more information or help please contact us or visit our computer support page.

    VennerCorp
     
  • VennerCorp 12:44 on July 1, 2012 Permalink | Reply
    Tags: email,   

    Facebooks new @facebook.com Email System

     Facebook have changed the default displayed email address for your personal page from your own personal email address to their new Facebook system. So for example if your name is john smith, Facebook would have given you johnsmith@facebook.com or a close variation.

     

    New facebook email address example

    New facebook email address example

    Any emails send to the new @facebook.com address will appear along side any direct internal messages in the notifications section of your page.

    At the moment they do not seem to have touched any commercial Facebook pages.

    If you wish to stop using the new Facebook system and revert back to your own private email account it is fairly simple.

     

    How to change your Facebook Email Address

     

    1. Go the main section of your profile.
    2. Click the “edit profile” button.
    3. On the left hand menu click “Contact Information”.
    4. At the top of the page you will see the email Facebook has available and their privacy settings.
    5. Click on the circle on the right hand side of the @facebook.com address.
    6. Change setting to “hidden from timeline”.
    7. Click on the circle next to email address you wish to have displayed on your page and choose “shown on timeline”.
    8.  Press the Save Changes at the bottom of the page.

     

     

    VennerCorp
     

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